How to establish an effective AI GRC framework

Make AI governance a team effort

AI crosses virtually every facet of the business, so the GRC framework should include input from a broad spectrum of participants.

“We typically begin with stakeholder identification and inclusion by engaging a diverse group of sponsors, leaders, users, and experts,” says Ricardo Madan, senior vice president and head of global services at IT service provider TEKsystems.

This includes IT, legal, human resources, compliance, and lines of business. “This ensures a holistic and unified approach to prioritizing governance matters, goals, and issues for framework creation,” Madan says. “At this stage, we also build or ratify the organization’s AI values and ethical standards. From there, we set the plan and cadence for continuous feedback, iterative improvement, and progress tracking against these priorities.”